How can I reset my SASSA account password?

If you’ve lost your SASSA account password or username do not worry: A lot of South Africans encounter this issue while attempting to check their SRD grant status or handle their application through online portal.

1. Navigate to SASSA service portal https://services.sassa.gov.za.
2. This will take you to Log In screen.
3. Look for option to reset your password and click on it.
4. Form will ask for registered ID number, username, or cell number.
5. On ‘submit’, SASSA will send you a code via SMS to your number.
6. Use that link to set a new password and regain access to your account.

How to recover a forgotten SASSA username?

• Go to Login Page: https://services.sassa.gov.za.
• Click on “Forgot Username” A new form will display.
• Write your SA ID number and your active cell phone number that is registered with SASSA.
• Your registered username will be sent to your cell phone via SMS within minutes.

Tips for SASSA Account Security

Create a unforgettable password that combines letters, numbers, and special characters.

Keep your login credentials safe.

If your contact number changes, make sure to update it in your account to ensure you receive SASSA grant status.

Always access official website and steer clear of any questionable links.

Faqs on SASSA account details

Can I reset my SRD password without a phone number?

No, SASSA verifies your identity and sends recovery information using mobile number you have registered.

How long does it take to reset my SASSA password?

This is not a long process, changing SASSA password takes a few minutes to be completed.

Can I use other number to recover my account?

No, you can’t verify account with a different number. You have to use same number that is linked to SASSA profile.

What should I do if I’ve changed my phone number?

If you want to reset your SASSA password but your phone number has already changed, get it to office to solve it solo.